Nick Beyer’s Cleaning Business Grew with the Right Support Behind Him

Nick Beyer didn’t set out with a grand plan to start a business. He was excelling in corporate sales and had established a strong career. But something kept tugging at him. He wanted to create a business that felt closer to home and more rooted in his community. That desire eventually led him to launch Neat Commercial Cleaning, a janitorial service based in Northwest Arkansas.

“I loved my time in the corporate world,” Nick said. “But I wanted to do something more local. Something that served people where I live.”

That simple idea turned into something real. Neat Commercial Cleaning has been operating for over a year, serving commercial properties throughout Northwest Arkansas. The region is experiencing rapid growth, fueled in part by major institutions like Walmart’s headquarters in Bentonville and the University of Arkansas in Fayetteville. Such expansion means more businesses, more buildings, and a growing demand for reliable commercial cleaning services. Nick saw the opportunity and stepped in to meet it.

 

Behind the Cleaning Business

Neat is strictly a business-to-business company. The team works after hours, cleaning offices and workspaces, emptying trash, restocking supplies, and making sure each location is ready for the next workday.

“Janitorial work is really our specialty,” Nick said. “The work itself is straightforward, but building a team that shows up and takes pride in the job is the hard part.”

That’s where the business gets personal. Staffing is often the biggest challenge, but for Nick, it’s also the most meaningful.

“I’ve hired people who are paying off debt, trying to catch up on bills, or just looking to earn a little extra,” he said. “Most of our staff already work full-time jobs and come in at night for a second shift.”

The team is a mix of people from all different walks of life. For many of them, this work makes a real difference.

“It feels good to know we’re helping people stay afloat or reach a goal,” Nick said. “That’s what makes this all worth it.”

 

Finding the Right Financial Tools

When Nick started the business, he leaned on the relationships he had built over time. One of those was with his longtime bank, Generations Bank.

“They’re great people. I’ve known them most of my life,” he said. “When I was getting the business off the ground, they recommended I look into FINSYNC.”

Nick had already been researching tools like QuickBooks and Xero. But FINSYNC stood out.

“What really caught my attention was the customer support,” Nick said. “I had a demo call with someone in Georgia. Not a robot. Just a real person I could talk to.”

That kind of support matters when you’re running a business.

“I wanted to understand the numbers myself before handing anything off to a CPA,” he said. “FINSYNC gave me the confidence to do that. If something wasn’t clear, I could pick up the phone and talk to someone who actually understood what I needed.”

That personal connection helped Nick stay on top of his finances and gave him peace of mind as the business started to grow.

 

Advice for New Entrepreneurs

When asked what advice he’d give to someone thinking about starting a business, Nick didn’t hesitate.

“Just start,” he said. “It doesn’t have to be perfect. You don’t need a brand-new idea. You just need to take the first step.”

Nick and his business partner also host a local podcast where they interview entrepreneurs who have scaled their businesses. The biggest pattern they have observed is that most of those people did not wait until everything was in place. They took action, figured things out as they went, and learned from real experience.

“You’re going to learn more by doing than you ever will by researching,” Nick said. “Experience is the best teacher.”

For Nick, starting Neat Commercial Cleaning wasn’t just about building something for himself. It was about creating jobs, serving the community, and investing in something meaningful. With support from his local bank and easy-to-use tools from FINSYNC, he was able to stay focused on what mattered most.

“You don’t have to figure it all out on your own,” he said. “But you do have to begin.”

 

 

About FINSYNC
FINSYNC is transforming how businesses fund and run their operations — all in one place. Whether you’re just starting out or ready to grow, FINSYNC helps you plan, operate, and scale with confidence.
At the core is Fynn, your AI Assistant, guiding you from business planning to funding — bank loans, SBA financing, alternative lending, and investment capital. If you’re not fundable today, Fynn helps you get there.
Backed by a connected Financial Network of banks, credit unions, lenders, investors, and community partners, FINSYNC lowers the cost of capital, reduces admin time by up to 40%, and increases your chances of success.
Execution becomes opportunity and your business becomes future ready. That’s the FINSYNC Flywheel.

Connect With Lenders in as Little as 9 Minutes Using Funding Navigator

Securing the right type of funding is one of the most critical steps in growing a business, yet many small business owners find themselves stuck in a maze of options with no clear direction forward. The challenge often begins long before an application is submitted. With so many options and variables, simply determining where to start, whom to approach, what to apply for, and which path best aligns with the business goals can feel unclear and unnecessarily complex.

There is no shortage of loan options, including SBA loans, alternative capital, angel investors, and early-stage equity investments. You could spend weeks researching, only to end up with a few half-filled applications and zero momentum. Or worse, a rejection from a lender who was never the right fit in the first place.

That’s why FINSYNC built Funding Navigator.

 

Meet Funding Navigator: A More Efficient Way to Fund Your Business

Funding Navigator is a tool designed to remove the guesswork from small business financing. AI powers the platform, utilizing your actual business data to connect you with real lenders and investors who align with your goals, needs, and stage of growth.

Funding Navigator delivers more than basic lender suggestions. The platform creates a dynamic funding profile using your financial data, including revenue, expenses, and cash flow trends. Based on that, it can help generate a business plan, identify areas that need attention, and connect you with partners who are already looking to work with businesses like yours.

The system moves quickly because every step is guided by real data and tailored to your specific business needs. You can go from initial questions to lender matches in as little as 9 minutes. The speed comes from leveraging the right data to deliver more accurate, meaningful results.

 

How It Works

Fast, accurate, and tailored to your business.

Step 1: Complete Your Funding Profile

Answer a few key questions about your business and what you are hoping to achieve with funding. Whether you’re looking to purchase equipment, hire staff, cover short-term cash flow, or open a new location, this step sets the stage. FINSYNC uses your real financial information to understand the full picture.

 

Step 2: Get Matched with the Right Partner

Fynn, your always-on AI Assistant, analyzes your funding profile, connects the dots behind the scenes, and recommends the most relevant matches based on your timing, industry, and goals. These are not generic leads. These are partners who are actively seeking businesses like yours.

 

Step 3: Explore, Connect, and Apply

Once you receive your matches, you can review your options, connect directly through the platform, or even invite your current banker or investor into the FINSYNC network. Everything stays in one place, which means you can track conversations, compare terms, and manage offers without jumping between inboxes or spreadsheets.

 

Who’s in the Network?

FINSYNC doesn’t leave you to fend for yourself. When you use Funding Navigator, you’re gaining access to a network of vetted, experienced financial professionals who are ready to fund real businesses.

 

SBA-Preferred Lenders

These lenders specialize in SBA-backed loans and understand how to guide small businesses through the process. They know how to navigate government requirements and help you access longer terms and lower rates.

 

Relationship-Driven Bankers

These are community-minded financial partners who value long-term growth over short-term deals. They’re here to learn about your business, offer insights, and provide funding that evolves with you.

 

Angel and Early-Stage Investors

If you are looking for more than just capital, Angel Investors can bring strategic value and connections. They focus on businesses with strong leadership and big potential, whether you’re launching a startup or scaling an existing venture. These are partners who invest in people, not just pitches

 

Alternative Capital Providers

From revenue-based financing to invoice factoring and flexible credit lines, these lenders offer innovative funding solutions that extend beyond the traditional banking model. They can move quickly and tailor their offers to the rhythm of your business.

 

More Than Just Funding

When you use Funding Navigator, you are not just getting matched with lenders. You are also stepping into a comprehensive financial management platform designed specifically for small business owners.

FINSYNC helps you handle everything from payments and payroll to cash flow tracking and forecasting. That means the same platform that enables you to gain funding can also help you manage how you use it.

Already using FINSYNC? Even better. Your financial history is already working for you behind the scenes, making it easier and faster to get matched.

 

Try It for Yourself

You can match with lenders in as little as 9 minutes. That’s real-time, not marketing fluff. All you need to do is answer a few questions, and the platform will handle the rest.

Funding Navigator is the first tool of its kind. It combines AI-powered matching, insightful financial information, a powerful business dashboard, and a curated lender network, all in one place. This tool redefines how businesses approach capital by combining intelligence, speed, and real-world insight into one streamlined experience that supports confident growth.

Whether you are looking to expand, stabilize, or simply explore your options, Funding Navigator is ready to help.

No noise. No confusion. Just a clear path to the right kind of funding. 

 

 

About FINSYNC
FINSYNC is transforming how businesses fund and run their operations — all in one place. Whether you’re just starting out or ready to grow, FINSYNC helps you plan, operate, and scale with confidence.
At the core is Fynn, your AI Assistant, guiding you from business planning to funding — bank loans, SBA financing, alternative lending, and investment capital. If you’re not fundable today, Fynn helps you get there.
Backed by a connected Financial Network of banks, credit unions, lenders, investors, and community partners, FINSYNC lowers the cost of capital, reduces admin time by up to 40%, and increases your chances of success.
Execution becomes opportunity and your business becomes future ready. That’s the FINSYNC Flywheel.

A Strong Business Plan Increases Your Chances of Getting Funded

For many small business owners, securing funding is often the toughest part of building a business. Even with loyal customers, growing revenue, and years of experience, loan applications are frequently denied. Why? Because the numbers alone do not tell the full story.

Lenders are not just looking at profit margins or sales growth. They are looking for clarity, a clear understanding of your market, a realistic plan for growth, and how you plan to manage risk. Without these elements, even strong financials can raise red flags. A solid business plan fills in those gaps, giving lenders the context they need to see your business as a smart investment.

 

Why Lenders Say No

Investors and lenders, whether through SBA loans or private funding, do not see your daily operations or talk to your customers. They rely entirely on the documents you submit to understand your business. If your plan does not clearly explain what you do, where you are going, and how you plan to get there, it will likely be rejected.

The issue is often not poor performance. More often, there is a gap between what you know and what your plan shows. Lenders want more than financials. They look for clarity in your goals, a strong understanding of your market, realistic projections, and a clear strategy to manage risk. Without these pieces, even successful businesses can appear unprepared or risky.

Many applications fail because the business plan is seen as a formality. Using generic templates, overlooking key financial details, or offering vague explanations can turn a good business into a declined application. In a cautious lending environment, your plan must show the complete picture to move forward.

 

What Lenders Look For

Lenders and angel investors want proof that you understand your business and have a clear, realistic plan. They are looking for confidence backed by thoughtful decisions and real data. Start with your numbers. Projections should connect directly to your strategy and show how you plan to achieve specific goals.

If you plan to grow revenue, explain how you will do it. Whether it is through hiring, marketing, or expanding your offerings, make the connection clear. Numbers without context do not build trust.

Demonstrate that you know your market. Avoid vague claims. A strong plan outlines your target customers, their needs, and how your business stands out from the competition.

Share your background. Lenders want to know who is leading the business and why you are equipped to succeed. Include your experience and, if you have a team, describe the strengths they bring. Address risk openly. They want to see that you are prepared and have thought through potential setbacks.

 

Mistakes That Hurt Your Application

Some of the most common mistakes are also the most preventable. Many owners set unrealistic financial goals without clearly explaining how they plan to achieve them. Others present strong numbers but fail to explain how those figures relate to operations. Some skip essential sections entirely, like competition or staffing. Others do not include a clear funding task.

Even grammar and formatting can signal to lenders that you rushed through the process or did not take it seriously.

 

Make Your Plan Work for You

A solid business plan does more than check a box for funding. It helps you connect with lenders and partners who meet your business’s needs for growth and success.

Focus on clarity, not perfection. Know your numbers, understand your market, and be realistic about what you need. Write in plain language and ask someone outside your business to review it. If they cannot follow your plan, a lender is unlikely to do so either.

FINSYNC’s AI tools, such as Fynn, help you create a comprehensive business plan tailored to your data and goals. These tools guide you through key decisions such as whether your team is ready to grow, if your systems can scale, and whether your margins are strong enough to support expansion. The strategy remains yours, but FINSYNC streamlines the process, making it faster, more transparent, and easier for lenders to understand.

 

Final thoughts

A strong business plan shows lenders that you understand your business and where it is headed. In a cautious lending environment, that kind of clarity makes a real difference.

Business owners who treat planning as an essential part of growth tend to stand out. They are often the ones who get funded. If you are preparing to seek financing, start with your plan. Make it focused. Make it honest. When you take the time to answer the right questions, your plan becomes more than a document. It becomes a tool you can trust.

 

 

Fynn Moves Your Business Forward Faster 
Meet Fynn, your AI assistant, built to simplify business planning, funding, operations, and growth. With a fully connected Business Platform and Financial Network, Fynn helps you turn ideas into action, secure funding, streamline operations, and accelerate success.
From business planning to seamless execution and smarter financial connections, Fynn keeps everything and everyone in sync—so you can focus on what truly matters, in business and in life. 

Rebuilding Appalachia from Within: How Local Entrepreneurs Are Leading the Way

Southwest Virginia’s hills are home to UVA Wise, where classrooms meet community and ideas grow far beyond campus borders. Thanks to its work with FINSYNC CO.STARTERS, UVA Wise is helping to shape a new kind of entrepreneurship in central Appalachia. The approach is rooted in community and focused on long-term impact.

At the heart of this effort is Blake Salyer, Innovation and Ecosystem Manager for the UVA Wise Office of Economic and Community Development. Salyer and his team are working to expand economic opportunity in a region long shaped by coal. While their office continues to support traditional strategies, such as business recruitment, they are also focusing on a locally driven approach that helps residents start and grow their own businesses.

The goal is to meet real community needs with tools that work. “People in our community are starting businesses not just for themselves,” Salyer said. “They’re doing it because they want to see this region thrive.”

 

UVA Wise classes for local entrepreneurs

 

Why UVA Wise Chose FINSYNC’s CO.STARTERS Program

That mission led UVA Wise to adopt the FINSYNC CO.STARTERS curriculum, a structured, peer-driven program that helps people turn ideas into action. 

Salyer and his team put real thought into the choice. They consistently received positive feedback about the program’s clear structure, visual layout, and practical approach.

“CO.STARTERS doesn’t just tell you what to do; it gives you a way to actually do it,” he said. “For our participants, many of whom are brand new to the world of business, that’s essential.”

The curriculum pairs naturally with FINSYNC’s financial and planning tools, which continue to support small business owners long after the sessions conclude. While the CO.STARTERS program helps participants move from idea to action, the broader FINSYNC platform supports their long-term success by simplifying cash flow, managing finances, and connecting them to funding opportunities.

 

Building Peer-Led Momentum

One of the standout elements of the most recent cohort at UVA Wise was its hybrid format. While virtual sessions can sometimes dampen engagement, Salyer reported the opposite: strong participation and a genuine peer-led experience.

“We wanted to create a space where people learned from each other, not just from the facilitator,” he explained. “That peer dynamic is where a lot of the magic happens.”

That dynamic was compelling in a surprising place: the wellness sector. In this cohort, several massage therapists joined the program not to compete, but to support each other. Rather than jockeying for market share, they shared ideas, referrals, and encouragement.

“Watching them work together was incredible,” said Salyer. “It was a real reminder that entrepreneurship, when done right, can be collaborative instead of cutthroat.”

 

Blake Salyer with UVA Wise
Blake Salyer, Innovation and Ecosystem Manager for UVA Wise

 

New Beginnings

Other cohort stories show just how far-reaching this work goes. Federal funding cuts resulted in one participant losing his job. He responded by launching a land management company to serve regional property owners. Another newcomer to the region started a fresh juice beverage business, which became a welcome addition to the local food scene.

“These are people who didn’t necessarily set out to be business owners,” said Salyer. “They were responding to circumstances and saw a gap they could fill. What we’re trying to do is meet them right there, at the intersection of passion, need, and possibility.”

In Appalachia, where economic transition has often felt out of reach, these stories are proof of something different: innovation can be homegrown.

 

Stronger Financial Foundations

Understanding that many first-time founders struggle most with the numbers side of running a business, UVA Wise is exploring ways to integrate FINSYNC’s new financial toolkit. This three-hour plugin session breaks down complex topics, such as profit and loss statements and charts of accounts, in a way that’s practical and accessible.

FINSYNC developed the toolkit in response to widespread confusion around financial tracking, compliance, and funding readiness. Jeanette Brewster, who leads partnerships at FINSYNC CO.STARTERS, said the goal is to help entrepreneurs build confidence not just with their ideas, but with their books.

“It’s hard to get funding when your records aren’t in order,” she said. “This toolkit gives people a stronger foundation, and that makes everything else, like connecting to banks or CDFIs, more achievable.”

Salyer agreed, adding that there’s interest from local institutions like People Inc. and several regional banks to support sessions like these or even co-sponsor future cohorts.

“There’s a shared understanding in our community that this kind of work matters,” he said. “And we’ve found real alignment with partners who want to be part of the solution.”

 

Momentum in Motion

As UVA Wise continues to expand its entrepreneurial programs, FINSYNC will remain a vital component of the equation, not just through tools and training, but through its commitment to evolving alongside the communities it serves.

From rural landowners to wellness professionals to transplant founders just finding their footing, the people behind these small businesses are proving that economic development doesn’t have to come from the outside. It can grow from within.

With partners like FINSYNC CO.STARTERS walking alongside them, this movement is gaining traction. In places like central Appalachia, that steady progress is beginning to reshape what is possible. That’s momentum in motion.

 

 

Fynn Moves Your Business Forward Faster 
Meet Fynn, your AI assistant, built to simplify business planning, funding, operations, and growth. With a fully connected Business Platform and Financial Network, Fynn helps you turn ideas into action, secure funding, streamline operations, and accelerate success.
From business planning to seamless execution and smarter financial connections, Fynn keeps everything and everyone in sync—so you can focus on what truly matters, in business and in life. 

How to Write a Business Plan for SBA Loan Approval

If you are trying to grow your business and need funding to make it happen, an SBA loan may be one of your best options. These loans offer better terms and higher approval rates than traditional bank loans. However, one thing often stands between you and approval: your business plan.

Many small business owners either skip this step or rush through it. That can be a costly mistake. A solid business plan suggests to lenders that you understand your business, the market, and your financial numbers. It gives them confidence that your business will succeed and repay the loan.

This guide will show you how to write a business plan that supports your loan application and sets your business on the right path.

 

Why Lenders Care About Your Business Plan

The U.S. government backs an SBA loan. However, banks and credit unions still handle the actual lending. That means your plan needs to meet their standards. SBA Lenders want to see a clear strategy with strong reasoning behind every number and decision. They need to understand how your business operates, your growth plans, and how you intend to repay the loan. A good business plan makes their job easier. It helps them say yes.

 

Business Plan Sections That Matter Most

You can follow a simple format. Do not overthink it. Focus on being transparent, direct, and specific.

• Executive Summary: Start with a short overview of your business. State the name, what it does, who it serves, and why you are seeking funding. Specify the amount of money you need and how you intend to use it. Keep this section short. One paragraph is enough.

• Company Overview: Give a little background. When did you start? What is your mission? Where are you located? Who owns the business? If you have reached any major milestones, such as hitting a revenue goal, expanding locations, or winning an award, include those here. This is where lenders gain insight into your journey.

• Market Analysis: Show that you know your industry and its customers. What kind of demand exists for your product or service? How large is your market? Who are your competitors? How are you different? Use local and national data when possible. If you serve a specific community or niche, be sure to mention it. Lenders want to see that you understand your position and potential.

• Products or Services: Describe what you sell in simple terms. Focus on the problem you solve for your customers. Highlight any features that make your product or service stand out. If you offer different tiers, plans, or pricing, explain them briefly. This helps you showcase your revenue potential.

• Marketing and Sales Strategy: Explain how you plan to attract and retain customers. What channels do you use, like social media, ads, referrals, or local events? How much do you spend to acquire a customer? What does your sales process look like? If you have a loyalty program or repeat business strategy, mention it here. This section should prove that you have a well-defined growth plan.

Operations PlanWalk through how your business runs. Who handles what? What systems do you use to manage sales, inventory, or payroll? If you have vendors, partners, or key tools that help things run smoothly, list them. If you are applying for funds to improve operations, tie that into this section.

• Management Team: Lenders want to know who is leading the business. Share a few lines about yourself and any other leaders. Focus on experience that relates to running a business. This could include education, past jobs, or industry knowledge. You do not need lengthy bios, just the highlights.

• Financial Plan and Projections: This part takes some work, but it matters the most. Include your income statement, balance sheet, and cash flow statement for the past one or two years, if available. If you are a new business, use your financial statements and startup projections to inform your decision. Then, add your forecast for the next two to three years. Show expected revenue, expenses, profit, and cash flow. Use real assumptions based on data and trends.

Next, break down how you will use the SBA loan. Be specific. For example, $25,000 for equipment, $10,000 for hiring, and $15,000 for marketing. Then explain how this will lead to growth and repayment. Lenders want to ensure that your numbers are accurate and that your loan request aligns with your financial plan.

 

Common Mistakes That Can Hurt Your Plan

Avoid vague language. Do not say things like “We expect strong growth” without showing how. Do not inflate your numbers to impress. Lenders will see through it. Be realistic.

Avoid copying a template without personalizing it. Lenders read hundreds of plans. Funders can tell when a plan does not match the business.

Also, ensure that the plan aligns with your loan request. If you are requesting $50,000, your plan should clearly outline what that amount will enable you to achieve. Do not leave gaps.

 

Strengthening Your Business Plan

Consider including charts or graphs to illustrate your numbers. Visuals can make financial information clearer and more engaging.

Ask someone you trust to review your plan. Ideally, choose someone with experience in business or finance. A second opinion can help catch mistakes or unclear parts.

Include any documents that support your story. These might be licenses, supplier contracts, customer testimonials, or lease agreements.

Consider using a business planning tool that focuses on SBA loans. FINSYNC’s AI assistant, Fynn, can guide you through the entire business plan process, help with projections, and even make sure you meet lender expectations.

 

Looking Ahead

Writing a business plan doesn’t have to be complicated. Start by outlining the key parts. Fill in what you know. Take your time with the numbers. Be honest, specific, and practical.

Lenders want to say yes. Your business plan helps them feel confident doing so. When you indicate what your business does, why it works, and how the loan aligns with your future goals, you enhance your chances of approval and support your business growth.

The good news? You don’t have to figure it all out alone. With the right tools, planning your business can feel less overwhelming and more manageable. Technology helps you shape your ideas, test what works, and show others you’re serious about turning your plans into reality.

 

 

Fynn Moves Your Business Forward Faster
Meet Fynn, your AI assistant, built to simplify business planning, funding, operations, and growth. With a fully connected Business Platform and Financial Network, Fynn helps you turn ideas into action, secure funding, streamline operations, and accelerate success.
From business planning to seamless execution and smarter financial connections, Fynn keeps everything and everyone in sync—so you can focus on what truly matters, in business and in life.

Unlock SBA Lending Success: Qualify Better Leads and Close More Loans

Every hour you spend chasing incomplete SBA applications slows your team down. Imagine having a way to consistently attract qualified, SBA-ready borrowers with complete documentation and credible financials from the start.

That’s exactly what this upcoming webinar will show you.

Unlock SBA Lending Success: Qualify Better Leads and Close More Loans

  • July 30 at 1 PM EST
  • Designed for: SBA Lenders, Portfolio Managers, Loan Officers, and Business Development Teams

    Register now

Meet Your Presenters

Luke Thomas, Director of Partner & Customer Development at FINSYNC, brings hands-on experience helping SBA lenders streamline their pipeline and improve approval rates across partner institutions.

Catlin Bulger photo

Catlin Bulger, Senior Associate on the Financial Networks team, works directly with entrepreneurs and lenders to ensure SBA loan applications are complete, qualified, and ready to fund.

Carrie Kosac, President of BDC, will share insights into borrower behaviors and how SBA-ready applications look through the lender’s lens.

Together, they will walk through proven strategies to help your team qualify leads more effectively and convert more loans with less administrative burden.

What You’ll Learn

  1. Filter for the Right Leads
    See how FINSYNC qualifies applicants before they ever reach your inbox so you spend less time sorting and more time lending.
  2. Streamline Document Collection
    No more chasing files across emails. FINSYNC helps applicants submit complete packages with the right documentation upfront.
  3. Get Reliable Financial Projections
    Built-in tools guide entrepreneurs to create lender-friendly financials that are easy to review and consistent across the board.
  4. Close Loans Faster
    With complete and organized submissions, you can move quickly from review to approval and boost your origination rate.
  5. Smart Matching by Region and Need
    FINSYNC connects you to businesses that align with your target market, industry preferences, and funding scope.

Why Attend

If your team is handling a high volume of underqualified leads or spending hours on administrative reviews, this session will help you shift to a smarter, more efficient pipeline to save you time.

You’ll walk away with:

  • Practical strategies to improve lead quality
  • Tools to save time and reduce back-and-forth
  • A clearer path to faster closings

Interactive Format and On-Demand Access

This isn’t just a presentation. It’s a live conversation with the FINSYNC financial network team. Bring your questions and get real-time guidance from experts who understand your challenges.

Can’t attend live?
Everyone who registers will receive on-demand access, plus helpful checklists and templates you can use right away.

Reserve Your Spot

Seats are limited. Join us on July 30 at 1 PM EST to discover how you can:

  • Improve SBA lead quality
  • Reduce administrative friction
  • Close more loans with confidence

Save your seat now

How Top SBA Lenders Build Trust and Deliver Results

At a time when small business owners face conflicting advice, outdated information, and an overwhelming number of options, real support still comes down to one thing: education. 

The most effective SBA lenders are not just there to process paperwork; they are also committed to providing personalized support. They guide, teach, and advocate for entrepreneurs who often need more clarity than capital. This shared approach connects Mitchell Jones, Joel Krominga, and Scott Bossom, three standout lenders in the FINSYNC network.

Although they represent different banks, all three prioritize education as their top priority. By doing so, they build trust, close smarter deals, and help businesses grow with greater confidence.

 

SBA lenders who are making a difference in small businesses

 

Making Lending Easier to Understand

Mitchell Jones, an SBA lender with UMWSB, focuses on simplifying the lending experience. Early in his career, he used the phrase “Welcome to easy” with clients, reflecting his belief that lending should not feel overwhelming.

SBA lending can be complex, but Mitchell believes the confusion often comes from poor communication. “Many borrowers misunderstand the process,” he says. “They think a personal paycheck equals affordability when it’s really about business revenue.” He emphasizes education from the start by explaining loan structures, limits, and expectations in plain terms.

Mitchell regularly partners with the SBDC to support business owners, utilizing his background as a buyer, seller, and business owner to connect with clients on a personal level. His approach replaces pressure with partnership.

 

Guiding with Empathy and Perspective

Joel Krominga, also with UMWSB, brings a similar mindset to his work. He describes himself as an empath who tries to see every decision through the eyes of the entrepreneur. Education, to him, is a means to reduce stress and help business owners make informed decisions.

Joel understands that many entrepreneurs are experts in their field but may struggle with financial documentation. “It’s not negligence. Most are just busy running their business,” he explains. 

That is why he and his team take a hands-on approach to guiding borrowers through the process, from organizing documents to clarifying the next steps.

He stresses that not all SBA lenders operate with the same values. “One bad experience can damage someone’s perception of the entire SBA program,” Joel says. “It’s our job to help fix that by being clear, responsive, and honest.”

One of Joel’s proudest moments came during the early days of the pandemic when his team worked around the clock to distribute PPP loans. He recalls it as intense but deeply rewarding. “We saw the impact in real-time. That period reminded me why I do this work.”

 

Counseling Over Selling

Scott Bossom, SBA Program Manager at WaFd Bank, takes a thoughtful, educational approach to lending that centers on bankers building trust. He refers to himself as an “SBA psychologist” because he helps bankers learn how to support clients and sort through the noise to focus on what matters.

“There is a lot of misinformation out there,” Scott says. “Many entrepreneurs feel overwhelmed before they even start.” He believes in training WaFd bankers to help people slow down, clarify their options, and take meaningful action. That clarity builds trust and often helps clients take steps they once thought impossible.

Scott helps WaFd bankers support customers even when they do not qualify for traditional bank SBA financing. Currently, this process involves making calls and referrals across various departments. He looks forward to using tools like FINSYNC’s Funding Navigator to automate this step and connect business owners with the right lending alternatives.

“If a customer walks in and we can’t help directly, I still want them to leave with a solution,” he says. “A system that supports that makes the whole process better for everyone.”

Some of Scott’s most fulfilling experiences have been helping longtime employees purchase the businesses they have worked at for years. Many of these individuals never saw themselves as future owners, especially given the need to come up with sizable down payments. Scott worked closely with them to structure financing creatively and make those deals possible. “Helping people step into ownership and keep those businesses alive — that’s the part I love most,” he says.

 

A Shared Commitment to Better Lending

Despite working in different places and serving different communities, Mitchell, Joel, and Scott share a belief that sets them apart. They prioritize education over sales and view lending as a form of service. 

They take the time to explain the details, guide business owners through uncertainty, and refer them to the right place when needed. This mindset is why FINSYNC chooses to work with lenders like them.

By focusing on education, these lenders are building more than just loan portfolios; they are building trust, strengthening communities, and giving business owners the confidence to move forward. 

 

 

Fynn Moves Your Business Forward Faster 
Meet Fynn, your AI assistant, built to simplify business planning, funding, operations, and growth. With a fully connected Business Platform and Financial Network, Fynn helps you turn ideas into action, secure funding, streamline operations, and accelerate success.
From business planning to seamless execution and smarter financial connections, Fynn keeps everything and everyone in sync—so you can focus on what truly matters, in business and in life. 

8 Ways Financial Records Can Improve Your Business Performance

You are a small business owner juggling a multitude of tasks, each essential in its own way. Among these is the vital task of managing your business’s financial records. However, in the midst of the rush, these crucial records can sometimes fall by the wayside.

Financial records are integral to understanding your business’s economic state. They include various documents, i.e., invoices, receipts, bank statements, payroll records, etc. Each element provides a detailed picture of your company’s financial health, tracking income and expenses. 

Maintaining accurate accounting records ensures you have a clear understanding of the fiscal status of your business. These records guide you toward effective capital management. Without them, you are essentially navigating your organization’s landscape blindfolded.

Let’s dive into eight ways these records can improve your business performance.

 

1. Improved Decision Making

First, these records contribute significantly to improved decision-making. Access to accurate accounting data through cloud-based software allows you to make informed determinations based on real-time insights rather than guesses. 

Whether you decide to invest in a new piece of equipment, hire more staff, or launch a new product, accurate records provide the data you need to make these critical decisions.

 

2. Easier Tax Preparation

 

As tax season approaches, well-kept financial records and comprehensive financial statements can be your greatest ally. These resources drastically simplify the tax preparation process, ensuring you are equipped and ready when it is time to file.

Additionally, with all your expenses consistently documented, you will be in a stronger position to claim relevant tax deductions. State-of-the-art accounting software can save you time here as well. This attention to detail can save your business money, underlining the importance of maintaining organized accounting statements.

 

3. Efficient Cash Flow Monitoring

Effective cash flow management is needed for any business’s survival, and organized fiscal records play a central role in this process. Coupled with cutting-edge accounting software can help you track your income and expenses, enabling you to pinpoint periods of cash surplus and shortfall. With the sharp insight provided by financial forecasting, you will be equipped to plan strategically for the future.

 

4. Facilitates Business Planning

Building on the idea of financial forecasting, it’s important to highlight that financial records are crucial for effective business planning. By studying your past economic data, you can anticipate future trends, set feasible targets, and devise strategies to hit those goals. This forward-thinking approach to planning propels your business towards steady growth and long-term sustainability.

 

5. Enhances Customer Relationships

Maintaining detailed and organized financial records strengthens your customer relationships in numerous ways. As a small business owner, having instant access to all transaction data means you’re always prepared to assist your customers and resolve any inquiries swiftly.

Moreover, having a comprehensive understanding of each customer’s transaction history lets you identify your most valuable customers. You can analyze data such as average purchase size and purchase frequency to determine who your regular patrons are. This information can guide your reward and loyalty programs, allowing you to express your appreciation to these loyal customers.

 

6. Enhances Credit Management

Having organized account statements can also improve your credit management. If you are extending credit to customers, you need a system for tracking these accounts and ensuring timely payments. Your financial records can help you manage this credit card or bank credit effectively, ensuring your business maintains a healthy cash flow.

 

7. Helps Identify Opportunities

Detailed accounting records can act as a rich source of insight, helping you identify growth opportunities. For instance, a close look at your sales records might reveal a particularly profitable product, indicating the potential for more investment in that sector. Similarly, examining expense records could highlight areas where cost reduction is possible, leading to enhanced profits.

 

8. Assists in Securing Financing

Finally, well-maintained financial records can prove invaluable when securing loans or attracting investors. Bankers, lenders, and prospective investors want to see clear evidence of sound capital management before they commit their funds. Presenting them with organized, accurate account statements can increase your chances of securing the investment you seek.

 

Conclusion

A clear understanding of your financial records empowers you to navigate your business’s economic course confidently. It allows you to anticipate challenges, seize opportunities, and make strategic decisions that drive growth and success. 

For a small business owner, managing accounting records effectively, especially with reliable accounting software, is not just another time-consuming task; it represents a stepping stone toward long-term business triumph.

 

 

About FINSYNC
FINSYNC simplifies how businesses fund and run their operations in one place. With tools to plan, operate, and grow — and a financial network of investors, lenders, and partners — FINSYNC helps entrepreneurs connect with the right opportunities and move forward with confidence.

What You Need to Qualify for an SBA Loan

Many business owners consider SBA loans when traditional funding options fall short. These loans offer competitive terms and more flexibility, but qualifying is not always straightforward.

You may already be aware that SBA loans exist, but understanding what lenders expect can make all the difference. This guide walks you through what you need to prepare for an SBA loan and how to increase your chances of getting approved.

 

Why SBA Loans Matter

SBA loans are backed by the U.S. Small Business Administration and issued through participating lenders. Lenders offer these loans to help small businesses access capital more easily.

The most common SBA loan is the 7(a) loan. You can use this loan for working capital, equipment, inventory, or property purchases. Because the SBA guarantees part of the loan, lenders are more willing to work with you even if you have limited collateral or a shorter business history.

You still have to meet certain requirements. The terms are typically more flexible, and the interest rates are usually lower than those of other types of business loans.

 

Common Misconceptions

Some business owners assume they will not qualify for funding. Others think they need perfect credit or a long business history. In reality, many of the barriers are easier to overcome than you may think, especially with the right preparation.

For example, a solid business plan and accurate financials can often carry more weight than a high credit score alone. You do not need to give up if one lender says no. Each lender evaluates SBA loan applications differently, and your chances may improve just by applying through another institution or using a loan-matching tool.

 

Male investor talking to women and man owners of a bakery cafe

 

What Lenders Consider

To qualify for an SBA loan, you must demonstrate that your business is stable, responsible, and capable of repaying the loan.

Here are the key areas lenders evaluate:

 

Credit Score and Credit History

Most lenders prefer to see a personal credit score of at least 680. If your score is lower, you may still qualify, but you’ll need to strengthen other parts of your application. Lenders also review your credit history for missed payments, defaults, or bankruptcies, so be ready to explain any issues or recent changes.

 

Time in Business

Generally, lenders like to see at least two years of operating history. However, startups can still apply under certain SBA programs, especially if the owner has industry experience and a strong business plan. If your business is new, consider applying for a smaller loan or working with a lender that specializes in startups.

 

Business Plan and Use of Funds

Lenders want to see a clear, detailed business plan. You need to explain how your business operates, who your customers are, and what the loan will enable you to achieve. Include specific numbers, such as the amount of revenue you expect to generate and when. The more specific you are, the easier it is for a lender to trust that your plan is realistic and feasible.

 

Cash Flow and Debt-to-Income Ratio

Lenders will ask for your current income and expenses to determine whether your business can afford loan payments. They may calculate a debt service coverage ratio or compare your monthly income to debt obligations. Your financial records should reflect that your business generates sufficient revenue to cover its costs and the new loan payment.

 

Collateral

Not every SBA loan requires collateral, but having it can strengthen your application. This could include equipment, property, inventory, or even personal assets. Lenders want to reduce their risk, so any form of security helps.

 

Documents to Prepare

Getting your paperwork in order is one of the easiest ways to expedite the process and improve your chances. 

Here is what you should prepare:

• Personal and business tax returns for the past two to three years

Profit and loss statement

• Balance sheet

• Business debt schedule

• Business license or registration

• Articles of incorporation or formation

• Personal financial statement

• Resumes for you and any key partners

• Loan application history, if applicable

Keep everything organized in one place. Lenders appreciate applicants who come prepared.

 

How to Improve Your Odds

Start by reviewing your credit reports and correcting any errors you find. Paying down outstanding debts can also strengthen your financial profile. 

Make sure your business plan is up to date, including current financial statements and accurate projections. It is helpful to work with a bookkeeper or accountant to ensure your records are accurate and well-organized. 

Your business bank account should reflect steady cash flow, which lenders often look for as a sign of stability. Consider building a relationship with a banker or loan officer who has a thorough understanding of your industry. Applying with confidence begins with knowing where your business stands.

 

Where to Start if You Are Unsure

Many business owners delay applying for funding because they are not sure which loan fits their situation. Some business owners fill out applications and then get stuck waiting for a response or trying to figure out why they were denied.

Technology can help. For example, FINSYNC offers a tool called Funding Navigator. It enables you to assess your funding readiness, connects you with the right lender based on your specific needs, and improves your chances of getting approved.

You do not have to navigate the process alone. Platforms like FINSYNC combine financial tools with personalized support so you can make more informed funding decisions for your business.

 

Key Takeaways

Securing an SBA loan is a realistic goal for many small business owners. You just need the right information, a little preparation, and the ability to present your business clearly and confidently.

Focus on what you can control: your credit, your documentation, and your financial story. Understand what lenders look for, and give them a reason to believe in your success.

With the right tools and support, you can take the next step toward funding that helps your business grow on your terms.

 

 

Fynn Moves Your Business Forward Faster 
Meet Fynn, your AI assistant, built to simplify business planning, funding, operations, and growth. With a fully connected Business Platform and Financial Network, Fynn helps you turn ideas into action, secure funding, streamline operations, and accelerate success.
From business planning to seamless execution and smarter financial connections, Fynn keeps everything and everyone in sync—so you can focus on what truly matters, in business and in life. 

 

Mackenzie Brown Found Her Business Breakthrough with FINSYNC’s CO.STARTERS Program

For many entrepreneurs, the hardest part isn’t deciding to start a business; it involves determining which idea is worth building.

Mackenzie Brown knows this all too well. In a recent interview, she shared how the FINSYNC program, hosted in partnership with the South Coast Development Council (SCDC), helped her shape one of her most meaningful ideas into a business.

Today, she is in the early stages of launching Skipper Feed, a company with a mission to transform low-value seafood byproducts, such as fish skins and bones, into nutritious animal feed and pet treats. It’s a business built on sustainability, community, and a deep respect for the ocean. And it may not have happened without the CO.STARTERS program, supported by SCDC and FINSYNC.

 

Finding Focus in a Sea of Ideas

Mackenzie’s path was not straightforward. Before Skipper Feed, she had tried a few different business concepts, including cooking classes, school garden programs, and local food events. She cared deeply about food systems, but the return on effort was not promising.

“I realized some of my early ideas were more effort than reward,” she said. “FINSYNC helped me sort through what was viable.”

That clarity became a turning point. The program, hosted by SCDC, gave Mackenzie a space to evaluate ideas honestly. It also helped her understand costs, margins, and how to communicate her value proposition in practical terms.

“The program helped me understand how to take an idea and make it real. I used to think I’d need a nonprofit to do something good. But FINSYNC showed me I could build a business model around impact.”

 

A Sustainable Dream

Skipper Feed did not begin as a business plan. It started with Mackenzie’s dog.

“My dog had itchy and dry skin,” she said. “Omega-3s from skins helped a lot. That got me thinking about what happens to the rest of the fish that isn’t sold?”

With a background in environmental studies and a strong interest in the blue economy, Mackenzie was aware that the fishing industry generated a significant amount of waste. In her region, fish heads, bones, and skins are often discarded or sold for pennies. Seeing an opportunity where others saw trash, she began developing a process to turn those byproducts into nutritious treats and food toppers.

“There’s value in what’s being thrown away,” she said. “We just need better systems to capture and use it.”

 

Mackenzie Brown with her dog near the beach

 

FINSYNC as a Compass

Mackenzie credits FINSYNC’s CO.STARTERS curriculum and the community surrounding it for providing her with the structure and confidence to move forward.

“The book is still on my desk,” she said. “It’s one of the clearest tools I’ve used. I refer to it all the time.”

She appreciated how the course made entrepreneurship feel accessible and approachable. For someone who had always considered herself more of an idea person, CO.STARTERS proved that those ideas could become something real with the right planning and support.

 

Barriers and Breakthroughs

Working within the fishing industry hasn’t been easy. The system offers little room for experimentation due to its slim profit margins and complicated politics, which hinder its progress. Mackenzie has built trust with fishermen and navigated slow-moving processes around waste use.

Still, she’s optimistic. She points to groups like Sea Coast Compost, which are using shells in soil products, as signs that things are changing. She is also engaged in broader industry efforts, including the 100% Fish House Bill and the formation of the Oregon Ocean Cluster, initiatives aimed at reducing fish waste and creating new economic opportunities through full utilization of seafood byproducts.

“There’s a growing interest in sustainability and circular systems,” she said. “People are starting to see value in the full catch.”

 

The Power of Partnership

The success of Skipper Feed is not just Mackenzie’s story. It is also a result of what happens when the right partners come together to support local entrepreneurs.

Through the combined efforts of SCDC and FINSYNC’s tools, like the AI Canvas and business plan generator, Mackenzie had access to training, guidance, and practical resources that made a difference.

She’s not alone. Across the country, FINSYNC programs are helping people in rural, Native, and underserved communities turn their ideas into action. And for Mackenzie, that action is just beginning.

“Skipper Feed wouldn’t exist without FINSYNC, the CO.STARTERS program, and the local support I received,” she said. “It gave me the confidence to go from idea to execution and the belief that I can do this.”

 

 

Fynn Moves Your Business Forward Faster 
Meet Fynn, your AI assistant, built to simplify business planning, funding, operations, and growth. With a fully connected Business Platform and Financial Network, Fynn helps you turn ideas into action, secure funding, streamline operations, and accelerate success.
From business planning to seamless execution and smarter financial connections, Fynn keeps everything and everyone in sync—so you can focus on what truly matters, in business and in life. 

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