Program Admin/ Facilitator
Leads group sessions while also managing logistics and communication behind the scenes.
This dual role ensures a smooth program experience by keeping participants engaged, informed, and supported, both in the room and between sessions.
Why This Role Matters
In many community-led entrepreneur programs, one person wears multiple hats. This hybrid role combines the behind-the-scenes coordination of a Program Administrator with the front-of-room leadership of a Facilitator, ensuring that participants are both supported and engaged every step of the way.
This role is ideal for someone who enjoys organizing details and guiding group learning, and who is passionate about helping entrepreneurs succeed. The Program Administrator / Facilitator is responsible for planning and delivering the program while creating a welcoming, interactive environment where entrepreneurs feel seen, supported, and connected.
Key Responsibilities
Program Coordination (Administrator Responsibilities)
- Recruit participants and manage registration or intake
- Schedule guest speakers or contributors, and confirm their participation
- Order or prepare program materials, ensuring correct and timely delivery
- Send reminders and updates each week with logistics, session details, and announcements
- Track attendance and engagement during the program
- Collect and submit basic program data, such as names, contact info, and participant feedback
Session Leadership (Facilitator Responsibilities)
- Guide the group through weekly sessions, typically 2.5-3 hours per session
- Prepare in advance, reviewing materials and planning how to encourage group participation
- Create a supportive environment that centers on shared learning, discussion, and peer support
- Ask thoughtful questions, draw out insights, and connect the group to relevant community resources
- Provide one-on-one check-ins with participants as needed to offer encouragement and direction
Ideal Qualifications
- Has experience as a business owner, entrepreneur, or community leader
- Detail-oriented and comfortable managing logistics and communication
- A strong communicator who is good at leading groups and building trust
- Energetic, encouraging, and curious, focused on sharing rather than lecturing
- Passionate about helping others build confidence and move forward in their business journey
- Well-connected (or willing to connect) within the local business or community ecosystem
- Comfortable with basic tools like email, shared calendars, and spreadsheets