Trusted financial institution Randolph-Brooks Federal Credit Union is now offering its 60,000+ business members access to FINSYNC’s cash flow management platform. What does this mean for RBFCU members looking to better manage their businesses? By FINSYNC FINSYNC recently partnered with Randolph-Brooks Federal Credit Union (RBFCU), a trusted financial partner and innovative credit union. Now anyone interested in FINSYNC can walk into any RBFCU branch and speak to employees trained on the benefits of the platform, specifically how it improves business operations.  Headquartered in Live Oak, Texas, RBFCU is one of the largest credit unions in the United States, serving more than 500,000 members across Texas.  RBFCU is also the first financial institution in the nation to offer its business customers the ability to pay virtually any business with their credit card via FINSYNC Pay — including businesses that are not set up for merchant processing.  Through this partnership, RBFCU members leverage FINSYNC’s other advanced payments capabilities including analytics, document storage, and other types of payments including ACH and remote-cut check.  This partnership represents RBFCU’s ongoing mission to better serve their members and help their businesses succeed. According to RBFCU, “Our goal as a credit union is to provide the best service possible to our members, and we believe this partnership will help them save time and focus on what is most important: running a business.” What advantages does the FINSYNC - RBFCU partnership provide to small businesses? Let’s break down the biggest benefits of the partnership. Helping Small Businesses Manage Their Finances FINSYNC is an all-in-one payments platform designed to help businesses get all of their finances in sync. FINSYNC has partnered with RBFCU around the shared goal of helping businesses grow in new and empowering ways.  RBFCU members can now take advantage of FINSYNC’s innovative software and the many advantages it can provide their business. Here are four ways this partnership is helping the credit union help more businesses.  
  1. Payment Flexibility
With FINSYNC Pay, customers can use a credit card to make payments to vendors and merchants that are not set up to receive credit payments. This capability provides a new level of payment flexibility that can dramatically improve cash flow. Businesses can send vendors a payment on their charge card using just an email address, without the end recipient ever knowing or seeing their card information. Payment recipients can check out as a guest or set up an account for free.  In addition to credit card payments by email, FINSYNC offers bill pay by ACH and remote-cut check. On the income side, FINSYNC Pay allows businesses to request a payment from a customer, who can then pay by ACH, charge card and even checks, which FINSYNC processes through its lockbox service. With a combined set of payments tools, businesses can be 100% digital even if they have paper-based customers or vendors.
  1. Cash Flow Analysis
Many businesses struggle to visualize and understand their cash flow. According to the SBA, 82% of small businesses fail due to cash flow problems. Now that RBFCU business partners have FINSYNC in their arsenal, they can better manage their cash flow and stay on top of their finances. The FINSYNC dashboard makes it easy to see all current metrics and predictive analytics to understand when and where cash flow issues may arise. These advanced cash flow analytics help businesses make informed financial decisions and grow as a business.
  1. Access to Expert Insight
Small businesses often have a need for professional financial assistance, but may not have the budget or need for full-time help. FINSYNC’s virtual assistance network offers businesses on-demand assistance from independent financial professionals.  For a fee, RBFCU members can access support for bookkeeping, accounting, human capital management or financial analysis. FINSYNC’s partner directory matches businesses with the right professional at the right time.
  1. Improved Efficiency
RBFCU members that use FINSYNC are able to operate more efficiently, so they can spend more time growing their businesses. The platform automates a variety of back-office tasks to improve operational efficiency and lower operating costs.   Giving Business Clients the Tools to Succeed In today’s competitive banking landscape, forward-thinking financial institutions are looking for ways to offer their clients more value beyond traditional services, acting as true advocates for their small businesses. In partnering with FINSYNC, RBFCU is helping its members centralize control over their finances within a single platform so they can grow in new and empowering ways.  You don’t have to be a member of RBFCU to benefit from FINSYNC. Get started today and leverage FINSYNC's integrated functionality to provide more value to your customers and better grow your business. 
Making, receiving and managing payments will never be the same with FINSYNC Pay. In addition to sending fast, secure payments, you can now use your credit card with any vendor. By FINSYNC This month, FINSYNC launched new payment capabilities that are changing the way businesses can send and receive payments. Spoiler alert: You can now pay a merchant with a credit card, even if they don’t historically accept credit. This new capability can help you maintain control of cash flow, even in months when your business may be strapped. FINSYNC’s payment platform is a secure, easy and convenient way to track and maintain the financial health of your business.  Here are five ways FINSYNC Pay is revolutionizing the payments game. Maintain Control Over Cash Flow According to the latest research, 82% of US small businesses fail due to cash flow problems. That’s not entirely surprising when you consider that the old way of managing payments, cash flow, accounting, financing, payroll and services was entirely decentralized.  In addition to providing more insight into your cash flow, FINSYNC Pay allows you to use your credit card to pay for regular business expenses — which can go a long way to help you maintain control over your cash flow by keeping more cash on hand in your bank account. Rather than dipping into the red, pulling from personal savings or taking out a loan just to cover payroll, you can now use your credit card for everything from your commercial lease to utilities and supplies.   Centralize Control of Payments FINSYNC Pay is an all-in-one payment platform designed to centralize control of payments, manage your cash flow and make it as easy as possible for your customers to pay you. The key to the innovative software is its centralized approach, which starts with payments but scales seamlessly with the growth of your business. No more “misalignment” and “runaround” that slow down the growth of your business. With FINSYNC Pay, you can process payments and manage cash flow with less time, effort and cost to your business. It even comes with communication tools and synchronized calendars that eliminate the guesswork on payment statuses. Issue Payment Without Revealing Credit Card Info The decentralized “old way” of managing cash flow and processing payments is not secure. It frequently exposes payment details, does not reconcile electronic payments with remittance details, and does not allow charge card holders to send payments using their card without revealing their card information to the payee. With FINSYNC Pay, bank and charge card details are encrypted and private. That means you can send secure credit card payments without handing over your credit card information.  Unlike other platforms, FINSYNC Pay enables you to send another business a payment on your charge card using just their email address, without the end recipient ever knowing or seeing your card information. Payees can check out as a guest, or set up a free account. Pay Vendors Faster, Easier and With Less Processing FINSYNC Pay makes it easy to quickly pay vendors by ACH and is the only tool that allows a B2B payment by credit card even if that business is not set up for merchant processing. Simply choose (or create) a vendor, attach a copy of the bill being paid, select which account to draw funds from and click “Send.” The Payments Inbox also makes life easy for your vendors by pairing remittance advice with payments and allowing vendors to choose how they want to receive payment. With FINSYNC, your vendor will receive an email indicating that you would like to pay them. From that email they can choose how they would like to be paid (mailed check, ACH, charge card). Once they make a choice, they will then see remittance advice and the corresponding updated records. Integrate Payments Within Your Accounting Software FINSYNC Pay not only makes it easy to stay in sync with your vendors, it makes payment simple and secure between you and your customers. FINSYNC Pay integrates payments within your accounting software, enabling you to build a database of customers. You can issue payment requests from any internet-connected device, attach documents and provide a secure portal for your customers to pay you.  With FINSYNC Pay you’ll be notified by email and within the portal when a customer makes a payment and when funds are deposited. You can also monitor the status of all payment requests and provide your customers with a free portal for tracking their payments. A New Frontier   FINSYNC Pay is revolutionizing the payments game. From your lease to your produce vendor, you can now charge virtually any business expense to your credit card. That means more cash in your pocket and more ways to maximize control over your cash flow.  Customers who adopt FINSYNC’s payment platform save, on average, thousands of dollars and hundreds of administrative hours per year. If you want to experience financial harmony and grow your business in new and empowering ways, combine payments, cash flow management and accounting with FINSYNC.
“Cash flow management is statistically the biggest reason small businesses fail and FINSYNC is uniquely positioned to help handle that piece better than others because we are the payments engine. We are the accounting engine. We are the payroll engine. We automate all of these functions, so a small business owner doesn’t have to spend a large chunk of their time doing so.”
Eddie Davis, FINSYNC’s VP of Business Development, sits down with Business RadioX to discuss how FINSYNC is revolutionizing the way business owners manage their cash flow. He shares insight into the inner-workings of how our cloud-based financial platform enables owners to conduct better business through automation and advanced analytics in real-time. From centralizing control of payments to accessing better financing, Davis discusses how and why FINSYNC came to be and what to look forward to in the near-future. Listen to the full segment below or here. About Eddie Davis: In his role as VP of Business Development at FINSYNC, Eddie Davis has the great pleasure of introducing its cloud financial platform to forward thinking partners ranging from financial institutions to accounting, advisory, payment and others parties interested in facilitating better business through automation and analytics advances. The future of business technology excites him, and he enjoys studying and providing feedback on new applications as well as writing for publications on topics including FinTech, AI, Blockchain, E-Commerce, Millennial Business and other emerging technology trends.
Small business owners speak up about how FINSYNC has helped them save time with real-world examples from their day-to-day operations. By FINSYNC We don’t have to tell you how busy small business owners are. Between putting out fires and making sure your employees get paid, finding the time to pursue timely growth opportunities can seem impossible. FINSYNC’s suite of software tools can help you free up precious time to get back to growing your business. From streamlining back office operations to simplifying cash flow management, we’re here to help you manage your business better, with less effort.  But don’t take our word for it. We love speaking with small business owners from across the country for our Spotlight on Small Business Owners series. Here, we share some of their insights about how FINSYNC has helped save them time.  Consolidation Spotlight on Small Business Owners: Galen Dalrymple, Polymath 1

Galen Dalrymple, COO Polymath

“We were using various tools and none of them talked to each other. We were using QuickBooks Online for our receivables. Later, we added the payables part to it, but it wasn’t connected to payroll, nor was it connected to time tracking, nor to our project management data in Excel for project cost accounting.  I was spending a lot of time trying to get the data we needed from one tool and then patch summary information to other tools and make sense out of it all. It was very costly and very burdensome.  FINSYNC pulls all the data together so I can make sense out of things. It was the only platform we found that did everything we wanted. The only platform that really seemed like it did project cost accounting well in a way that made sense to me was FINSYNC.” Payroll Spotlight on Small Business Owners: Shaun Lapacek, Rock N Wool Winery 4 Shaun Lapacek, Founder Rock N Wool Winery “I have absolutely no concept of how to deal with the whole payroll system. I can do all of that stuff for myself, but when it comes to filing for other people, that’s where I was kind of going crazy. The paperwork’s the worst thing.   I had talked to Square originally and they want to nickel and dime you for everything. They wouldn’t be flexible with me for what I needed. That’s why I went to FINSYNC.   FINSYNC was great. They were able to accommodate how people got paid, what taxes got taken out and it’s very easy. They’ll send me reminders about running payroll and things like that. It’s so nice to have that completely off my mind. It’s a hat I don’t have to wear. FINSYNC really allows me to focus on what I want.” Payments Spotlight on Small Business Owners: Andy Rostad, Media BeyondAndy Rostad, Executive Producer Media Beyond “I used to have 30 vendors, some of whom did not participate in our digital ACH wire transfer program, so they wanted paper checks. In order to create a paper check in my old software, I would have to buy special printable paper, line those up with our printer and send them through, and there would be misalignments and duplicate check numbers. It was just a nightmare.    When I found FINSYNC, they said you can send somebody an email, and they can elect whether or not to get a paper check, and we’ll handle that for you for a trivial cost. That saved me hours of headaches and let me focus on my business. That’s just been the FINSYNC way — it’s really easy to use. We don’t have a ton of complex needs, but whatever I need, I can do quickly and get back to creating content.”  Accounting Diane Bloodworth, CEO Competitive Sports Analysis “FINSYNC has made my business more efficient. They’ve made my time more efficient. Accounting and bookkeeping is something that’s very important to the business, but I don’t like spending a lot of time on it. So it’s helped make my time, and therefore the business, more efficient. They really have just made my accounting and bookkeeping life so much easier, especially with payroll. I have a lot of hourly interns on payroll right now, so it just makes my life so much easier. I’m not an accounting person, and I find the system really easy to use. I’m very grateful.”  Processes Spotlight on Small Business Owners: Sonia Dumas, CurioHaus Sonia Duma, Chief Marketing Officer Curio Haus “Time is my most valuable asset. At this stage in my life, I don’t have time for another app that adds complexity to my world. I have a drive for simplicity. As executives we’re in this ever-vigilant battle to make our lives more simple.  I was looking for a way to streamline our processes. How can we streamline marketing and communication so that it’s simple, effective and relevant to both our team and our clients? Everything about FINSYNC is very intuitive and simple, and the customer support team is fabulous. At the end of the day, it’s a relationship — these people are part of my financial team. FINSYNC, on some level, is a part of my financial team.  They’re in the day-to-day because so much relies upon what their system does. And only seeing it get better — I love it. I can’t see myself on another platform.”  
From flexibility to rising pay, independent skilled professionals have much to gain from businesses’ increasing reliance on virtual assistance. By FINSYNC The internet, automation and other technological innovations are reshaping the global economy, causing no shortage of displacement for companies and their employees. But through this wave of change, one thing is clear: companies have a need for a growing variety of highly skilled workers, and they're increasingly turning to virtual assistance — hiring independent contractors who work remotely.   For independent workers who can handle the typical trade-offs involved — namely, zero health benefits, no vacation or paid sick days — there is a growing marketplace for employment that allows for work-life balance and flexibility, valuable benefits in their own right.    Some 64% of freelance workers opt to work on a contract basis because it allows them to organize work around their life, according to a report from staff outsourcing company Kelly Services.    Rolling with the Changes    Employers are increasingly relying on virtual assistance as a way to hedge against an uncertain global economy that's being swiftly reshaped by massive technological changes.  This strategy enables businesses to quickly bolster the effectiveness of their workforce without sharply increasing their labor costs or going through a lengthy employee search. The bottom line is contract workers cost less money, posing less of an overhead risk for companies.     As industries adapt to the changes wrought by automation and other technological trends, their need for skilled workers in these and other emerging areas is growing — and showing no signs of slowing.   Some 65% of executives say their external workforce of freelance hires is essential for operating at full capacity and meeting demand, according to a report by MBO Partners.    Flexibility, Freedom & More    Independent contractors who work remotely enjoy many benefits. Working on a freelance basis allows hires to set their own hours, enabling them to design their schedule to fit the demands of family life. They can also determine how long of a contract they want to sign. It could be one month or three, or for as long as it takes to complete a specific project. Independent contractors are also free to make it a one-off and move on to some other opportunity.    Virtual assistance is being embraced by many companies, who are using freelancers to fill in for permanent employees or to bolster their ranks when tackling big projects.    Increasingly, freelance workers are also being hired to do jobs remotely as companies rely more on cloud-storage services, email and online communications platforms like Slack that allow workers to collaborate in real time, regardless of how much distance separates them.    That helps reduce the company's cost for leasing office space, computers, furniture and other expenses. Freelancers, meanwhile, get the freedom to live anywhere they choose, giving them more control over how much they spend on housing, food and other costs.    One key advantage of working remotely as an independent professional is being spared a daily commute to the office. On average, Americans spend 26.4 minutes commuting each way to work, according to the U.S. Census' 2017 American Community Survey.    Working from home also means a lot less wear and tear on cars and clothing.  Another big draw to freelance work: The pay is getting better. Roughly 18% of U.S. freelancers earned between $75,000 and $99,999 annually last year, up from 9% in 2014, according to a report from Upwork. And some 10% earned $100,000 to $149,000, up from 5% in 2014.    Being an independent contractor can also provide more opportunity for workers to expand their skills by enabling them to work around the time they need to take university courses or certification programs.    Greater Access Through Technology  The advent of high-speed internet, cloud computing and online collaboration platforms have helped pave the way for virtual assistance in recent years.    More Americans are getting in on the action, taking on work as remote, independent workers. Some 56.7 million Americans, or more than a third of all U.S. employees, freelanced in 2018, according to a study commissioned by Upwork and the Freelancers Union. That's a 7% increase from 2014.    A surge in companies operating websites and apps geared to connecting freelance workers with employers is making it easier for contract workers to find jobs. Among these are Upwork, Freelancer, and Zirtual, among others.    FINSYNC's virtual community of specialists connects businesses with independent skilled professionals who provide unrivaled support for bookkeeping, accounting, human capital management, financial analysis and corporate strategy. Finding clients through a network like FINSYNC makes it easy for skilled professionals to connect with high-quality employers, saving significant time and outreach efforts to land valuable jobs. The best part? It’s free for both parties to join the network and see if they find the right fit.   
Travis Peters shares how a long career in manufacturing administration and a knack for organizing systems (and cattle) led to a small business journey that has been quite a ride.  By FINSYNC The longer you work in an industry, the more you notice the problems it faces and start to build potential solutions. Work in a space long enough, and you could end up with a lot of solutions. Spotlight on Small Business: Travis Peters, Impelos The longer you work with cattle, the more proficient you become at moving groups in a single direction. In his spare time, Travis sharpens his skills as he works cattle with his family in Northeast Texas.  After wrangling a herd of cattle all weekend, reigning in administrative processes seems like a breeze. That’s where Travis Peters found himself when he started Impelos, a provider of back office software solutions for manufacturing companies, an industry for which he had developed profitability solutions over a period of years. When Travis and Impelos needed to improve their own administrative processes for finances and invoicing, they turned to FINSYNC. We sat down with Travis to talk about how his journey began and continues to grow today. What inspired you to start Impelos? There’s a significant need in the American manufacturing industry for optimized processes in the administrative workspace. Having previously done this throughout my career, it’s been a thrill for me to be able to remove processes through lean thinking.  I use lean thinking to design software, as a contractor and as an employee. Over the years, I’ve developed a suite of productivity tools that relate specifically to manufacturers. My goal with this business has been to bring those tools to a broader market. What have been the biggest challenges you’ve faced running a small business? Cash flow has been a big one. Being able to run the business without debt, manage our investments into the business, and ensure that clients are paying and contractors and vendors are getting paid in a straightforward fashion has been the biggest challenge.  Another challenge is from a sales perspective. Bringing a potential client into the fold to use our product takes a long time. It can be challenging to convey to a client that’s building 30 to 40 custom units a day how our software can freeze administrative overhead where it is today while expanding capacity by 300 to 400%. Managing our team is also really important. We have employees and contractors, and we use FINSYNC to manage payments for both, as well as all of their related financial needs. What have been the biggest lessons you’ve learned growing your business? Every business I go into is different. They each have their own market niche and competitive advantage. That inevitably leads to a different solution as they produce and market their product, fulfill orders and deal with their vendors. That’s been a fun part — discovering how companies choose to differentiate themselves. As far as running a business for myself, using a method called “profit first,” I’ve found it’s pretty lightweight to manage the financial operations for this business. That’s been a really fun journey for me to be able to make sure that as revenue comes in, the money is allocated appropriately ahead of time, so I don’t find myself in a bind later. What prompted you to start using FINSYNC? We had tried Quickbooks and several other solutions, and they all prevented us from getting visibility into where our cash pain points were going to be. Early on in the business we often found ourselves running out of cash unexpectedly.  Whether something someone had purchased on a credit card wasn’t foreseen, or a client payable wasn’t paid on time and we didn’t anticipate that, these situations became a problem. Working with FINSYNC we were able to get a lot of visibility to anticipate the crunches and prepare for those situations. How has FINSYNC helped you overcome your challenges? With the cash flow tools that allow us to see where our financial trends are, we’ve been able to look forward and see where potential problems might arise. This allows us to plan accordingly rather than having sudden surprises. Any advice for small business startups out there? Strongly consider the profit first method to ensure your most valuable employee gets paid. That’s you, the entrepreneur. You can’t do that without good financial planning. FINSYNC helps with that.
By FINSYNC    Sometimes it's the small changes that can make the biggest difference. For small and mid-size businesses, this often plays out in how you handle one of the most important tasks of managing a company: the hiring process. Let's be honest, finding a person who is not only qualified but also the best fit for your company's needs and culture — and who is eager to accept the position at a compensation level that you both find agreeable — is not easy. Far from it. Much of the stress and difficulty in this process stems from the high stakes that come with mounting a search to fill a full-time, permanent position. The last thing a business owner wants is to go through the considerable cost and time investment involved in hiring someone and have the process end with an ill-fitting hire.    Fortunately, there is a more efficient alternative. Much of the risk and potential for missteps that can occur during a traditional hiring process are minimized or rendered moot through the use of virtual assistance. This growing trend benefits businesses in ways that really matter, namely by preserving your bottom line and saving you time.    Virtual assistance involves relying on skilled professionals who work remotely and, typically, on a freelance basis. This strategy enables businesses to quickly bolster the effectiveness of their workforce without sharply increasing their labor costs or going through a lengthy employee search.    Advances in technology are transforming how people communicate and collaborate on projects. Working with an employee who is in a different location is now a seamless and cost-effective option. One of the great benefits of virtual assistance is that the most qualified person for the job could be in another time zone, another country or across town and it doesn't matter. Hire Effortlessly Going through the traditional hiring process to fill a full-time, in-house job is the opposite of easy, especially for small businesses. In a survey by Wasp Barcode Technologies of more than 1,100 small U.S. businesses, half said hiring new employees was their biggest challenge. Among the reasons, smaller companies tend to have limited human resources staff and also less time to engage in a lengthy candidate search.    Finding a qualified employee through the use of virtual assistance has become easier in recent years amid an explosion of online companies that connect freelance workers with employers. These include Upwork, Freelancer and Zirtual, among others.   Sites like Upwork are set up so that workers compete to bid on available jobs, often by agreeing to do the job for less pay or in less time than other applicants. Some platforms also incorporate tools for employers to keep tabs on the progress the independent worker is making on their assigned task, tying pay to project milestones.    FINSYNC's virtual community of specialists provides businesses with unrivaled support for bookkeeping, accounting, human capital management, financial analysis and corporate strategy. Businesses can maximize their resources and support growth by tapping into this growing pool of virtual support professionals.    Save Money   Perhaps the biggest benefit that virtual assistance offers businesses is big savings relative to the cost of a traditional hire. Virtual assistance enables employers to call in extra help without having to find space in their budget to add another full-time employee. And because they work remotely, that helps reduce the company's cost for leasing office space, computers, furniture and other expenses.   The cadre of online portals used to connect virtual assistants and employers are a less expensive method to finding a new hire than the traditional path, which often involves spending money on recruitment and training.    In addition, not having to pay for health insurance coverage, paid vacation days and other benefits that companies typically offer full-time hires is probably the biggest source of savings that companies reap from relying on virtual assistance.    Benefits alone account for more than 31.4% of the average full-time employee's total compensation, according to data from the U.S. Labor Department. Boost Capacity When It's Needed the Most    One of the unique benefits of using virtual assistance is the flexibility it offers businesses. Are you scrambling to finish a last-minute project in an area where your current workforce isn't so strong? Virtual assistance enables businesses to quickly increase their workforce with skilled professionals who can provide the support needed to deliver the job. Once the project is over, you no longer need to hang on to the extra help. It's all about getting the help you need, and only as long as you need it. Many companies are going beyond one-off projects and relying upon virtual assistance to permanently fill gaps in their workforce. Some 65% of executives say their external workforce is essential for operating at full capacity and meeting demand, according to a report by MBO Partners. Optimize Company Finances    Sometimes a skilled outsider's viewpoint can help businesses see where their financial management is lacking. Having discipline and objectivity about finances can be a challenge for small business owners who may have taken on a job ordinarily handled by an accountant or bookkeeper. That approach opens the door to problems once the company begins to grow and its finances become more complex.    Tight hiring budgets may persuade small business owners to handle bookkeeping and similar tasks on their own, but a far better option is to use virtual assistance. Enlisting a virtual bookkeeper or virtual accountant to handle bill payments, invoicing and other transactions frees managers to focus on other areas of their business. And isn't that when business owners do their best work?  Tap into FINSYNC’s virtual assistance network to be matched with a skilled financial professional that’s best suited to help your business grow. 
Finding the balance between creativity and commerce is one of Galen Dalrymple’s biggest jobs at Polymath, a creative agency with a focus on nonprofits where he works with his son.  By FINSYNC From decades working in business management at big tech companies to a stint as a pastor leading a church in Northern California, Galen Dalrymple’s path to Polymath has been a long and winding road. As a full-service creative agency, Polymath provides digital marketing, video, content and branding services to amplify the story and strategy of nonprofits and other businesses. Galen is the COO at Polymath, where he’s in the unique position of working with his son, founder Tim Dalrymple. The yin to his son’s yang, the left brain to his son’s right, Galen talked to us about the importance of balancing art and commerce when running a small business anchored in creativity — and how FINSYNC has helped Polymath master project cost accounting. Spotlight on Small Business Owners: Galen Dalrymple, Polymath 1 What makes Polymath different than other creative agencies out there? We work with a lot of nonprofits, which is also one of our challenges. We love to work with organizations that are doing morally significant work in the world. They have a cause and it's a good cause and they believe in it. They need to tell their stories, and we think of ourselves as their storytellers.  We work hard to give them a really great product on margins that can get pretty thin at times just because we believe in what they're doing. It’s fulfilling work, and you feel like you're making a difference and helping them make a difference, but it creates some unique challenges for us. We have to watch our nickels and dimes. What do you like best about working for a small business? Getting to know the people so well, not just the employees and the contractors but the clients. The depth of the interpersonal relationship in a small business is just really fulfilling. It’s knowing the clients, knowing the people that I work with really well, and we have a great time together. I've worked in companies of several thousand people and managed budgets for a 55 million dollar department and sometimes big businesses can seem to be nameless and faceless places. We're more like a family, really, and not a corporation or a business. What’s the biggest challenge of running a creative agency? Creatives generally don't think in terms of dollars and cents. They think in terms of beauty and aesthetics and enhanced functionality. And they want to design and deliver the most elegant thing that they can think of in their creative brains. Getting them to think about profits isn't easy.  It’s the nature of creatives to take whatever time it requires to produce an exquisite product, and I appreciate that about them — wanting to give clients the very best thing we can, and we try to do that.  But when you can show them in terms of hours and dollars how it affects the project and company overall, and by extension their own wallet, it helps them to see that there’s a happy middle ground somewhere that you have to hit. As a small business, has Polymath faced any other challenges?  We're small in terms of personnel and revenue, but small businesses face the same kind of financial decision-making challenges as the big companies do. We’ve got a smaller margin for error. A really bad decision can sink a small company faster than a bad decision can sink a big one. We were using various tools and none of them talked to each other. We were using QuickBooks Online for our receivables. Later, we added the payables part to it, but it wasn't connected to payroll, nor was it connected to time tracking, nor to our project management data in Excel for project cost accounting.  Our time tracking vendor didn't connect to QuickBooks. We couldn't really have a project cost accounting solution other than Excel spreadsheets, so I was spending a lot of time trying to get the data we needed from one tool and then patch summary information to other tools and make sense out of it all. It was very costly and very burdensome.  What made Polymath start using FINSYNC? I knew we had to have a better sense of where we stood as a company. FINSYNC pulls all the data together so I can make sense out of things. It was the only platform we found that did everything we wanted.  QuickBooks can do payables, payroll, receivables, and general ledger kind of stuff, but the project cost accounting was virtually non-existent and time tracking didn't exist at that point either. Our accountant was a certified QuickBooks professional, but he couldn't figure out how to use QuickBooks to get what we wanted. The only platform that really seemed like it did project cost accounting well in a way that made sense to me was FINSYNC. How has FINSYNC helped Polymath with project cost accounting? Everything we do is pretty much on a project basis. By having the time tracking built into FINSYNC that automatically updates costs and projects, and being able to track expenses, I can go in at a moment's notice on any project and see what our budget for the project was. I can see how much we spent in labor and how much we've spent in expenses and what it looks like our projection is going to be.  And we use that historical data on future projects. Having all that information in FINSYNC, it's just a matter of running a report and you've got that information. We use that to price out future projects so that future projects are more profitable than past ones. Having the information in FINSYNC that we can pull out to make better decisions has the biggest impact on us in terms of cash flow. Any advice for small businesses out there? In small business, you still need to sweat the details. It might seem like a dollar or two here and there, and that might not seem like much, but it all adds up and small businesses don't have the capital reserves as a general rule to be frivolous.  Getting the tools that will give you the instantaneous information that you need in a way that's easy to consume and understand is really important. I don't know how a small business can operate without actionable intelligence anymore. I don't know how any business can. Many times, it can be a tool that you don't have that can submarine your ship. Many small businesses don't have project cost accounting, and I don't know how they make decisions without it. At best, you're guessing. 
Diane Bloodworth shares how her innate entrepreneurship, knack for data and passion for sports led her on a small business journey that was worth every twist and turn. By FINSYNC For Diane Bloodworth, entrepreneurship runs in the family. Even as a ten-year-old, this little girl from Flintstone, Georgia stepped up to the plate to help run her family’s grocery store, at one point even taking over for an entire season, but Diane always had her sights set on bigger things. After working her way up the corporate ladder, Diane decided she wanted to create her own path. It hasn’t always been the easiest road to navigate, but she landed right where she belongs: running her own business.  Diane combined her technology and data expertise with her passion for football to found Competitive Sports Analysis, a platform to help college athletic coaches recruit the best possible talent.  “It’s been a pretty long journey to get to this point, which makes it worthwhile, when things start to move and happen,” she explains. “It’s very rewarding, but it has been quite the journey.” Diane spoke with us about the challenges and rewards of being a small business owner, and how FINSYNC has made sure she’s always scoring touchdowns.  Spotlight on Small Business: Diane Bloodworth, Competitive Sports Analysis What are some basic challenges you think emerging entrepreneurs face? I think anybody that starts a business is going to face challenges. That's just the nature of entrepreneurship. But you know, when you're going into a new or evolving market, I think you face challenges with timing. Is your target market ready for the type of capabilities that you can provide? I think a few years ago the answer was no. Now that's turning to yes. So, I think timing can be challenging. Do you have any advice for small business owners?  You need to be very passionate about what you do, but you also have to be willing to pivot, because sometimes you start doing something and you're so determined, you don't realize that you might need to take a step back and tweak or change. You've got to keep a certain openness to improving the way you're doing things to really be successful. So I'm all about perseverance. I'm all about passion, but don't forget that you might need to pivot.  What’s your favorite part of your job? When a coach says, “This is great, this helped me find a recruit that’s really going to work out.” Or when a recruit says, “Thank you, I’m going to have a better chance of playing at the next level.” That just makes my day. It makes it worthwhile. The whole recruiting system is just so broken and there are a lot of recruits that don't even get a look because their high school coach may not know the right college coaches or their parents don't know the recruiting process, which is not that unusual. A lot of these recruits are overlooked and don't have an opportunity. I grew up in a rural area and I think some of those kids get overlooked. How has FINSYNC helped you when it’s come to running your business? My least favorite thing to do is accounting and bookkeeping, to be honest with you. FINSYNC is awesome, and I also love being able to work with another startup company in Atlanta. I think it’s great when startups can support each other. I’ve used other systems and bookkeepers and all kinds of things, and when I hired a bookkeeper it was kind of costly and then she had to ask me everything anyway because I knew the business. FINSYNC allows the person who knows the business to go in and work through these entries very easily. Spotlight on Small Business: Diane Bloodworth, Competitive Sports Analysis 2 How has FINSYNC helped with efficiency?  They’ve made my business more efficient. They’ve made my time more efficient. Accounting and bookkeeping is something that’s very important to the business, but I don’t like spending a lot of time on it. So it’s helped make my time, and therefore the business, more efficient. They really have just made my accounting and bookkeeping life so much easier, especially with payroll. I have a lot of hourly interns on payroll right now, so it just makes my life so much easier. I’m not an accounting person, and I find the system really easy to use. I'm very grateful for them. 
Spotlight on Small Business Owners: Andy Rostad, Media Beyond Andy Rostad and Media Beyond are on a mission to blend strategy and design to create powerful content for their clients. By FINSYNC After graduating from the University of Wisconsin, Andy worked for nearly a decade on The Oprah Winfrey Show and Harpo Productions. He now uses that experience as the Executive Producer and Audio-Visual Alchemist at Media Beyond to help his clients tell a compelling story that fits their content strategy. Spotlight on Small Business Owners: Andy Rostad, Media Beyond What inspired you to start Media Beyond? My partners and I worked at the Oprah Winfrey Show and when she decided to sunset the program we had visions of becoming the next great television content creators and quickly realized that there was a greater opportunity to bring storytelling to business than there was to make more reality TV. The biggest part of the journey for us has been taking the skills and talents that we have and translating them to a value proposition that business people understand. It goes from how can I elicit emotion for an audience to how can I elicit action for a consumer.  Along the way you've got to figure out how to pay your bills, do your taxes, track your accounts receivable, accounts payable, prospecting, project management and all the other stuff that when you're part of a big enterprise, you don't necessarily have to get your hands dirty with.  What were some of the challenges that you faced as a start-up? Coming into the marketplace and not realizing that not everybody knew the things that we knew. It's like being experts in our field but always being surrounded by senior executives. It was difficult to appreciate the fact that we would be pitching services or ideas that couldn't easily be understood by people who weren't deep in the industry.  The Dunning-Kruger effect is this idea that you assume that everybody knows what you know, so there were a lot of early missed opportunities to slow down and be more deliberate and more helpful in our messaging. The flip side of assuming that everybody knows what you know is trying so hard to prove that you know something special. I think in the early days a lot of companies make the mistake of trying to justify their existence instead of trying to be helpful. What's been the best part of starting a small business?  The best part of having so much to do is getting to do so much. When you are contributing to a large enterprise, sometimes you just have to repeat the same function over and over again. While there's a certain pride one can take in being dependable and repeating the same task over and over again, we’ve enjoyed a variety of projects.  Moving through many different roles, getting to bring to bear our fundamental acumen in creative problem solving and idea generation, and getting to apply that across lots of different media has been great. We’ve also had the opportunity to work with a range of clients, from gigantic companies to fellow startups.  If you could go back and do one thing differently, what would it be? There is a lot of opportunity left on the table when trying to take something from maybe 80% to 90%. The amount of effort required to get an idea to perfection is infinite, right? So you can’t have a perfect anything. The closer you try to get to perfection, the greater the diminishment of the returns. There's a saying in the filmmaking community that movies don't get finished — they escape. Early on I think we could have been more effective for our clients by emphasizing speed to market and the idea of testing and iterating versus making something that is unimpeachably, uncritically perfect. That’s not to say that there's anything sloppy about what we do but there is something to be said for letting the marketplace determine what's good rather than one's own standards. Your audience will tell you what you're doing well. What prompted Media Beyond to start using FINSYNC? We were using QuickBooks because that's what our accountant had asked us to use, and I was looking for more cost-effective alternatives. FINSYNC had everything that I wanted at a much more attractive price point.  Plus, they were much more responsive to inquiries, really friendly in the onboarding process and seemed much more concerned with our success and happiness than with just signing us up. The fact that there was a personalized onboarding process speaks directly to the difference between FINSYNC and the gigantic companies. Has FINSYNC helped Media Beyond overcome any specific challenges? The best one was I used to have 30 vendors, some of whom did not participate in our digital ACH wire transfer program, so they wanted paper checks. In order to create a paper check in my old software, I would have to buy special printable paper, line those up with our printer and send them through, and there would be misalignments and duplicate check numbers. It was just a nightmare.  When I found FINSYNC, they said you can send somebody an email, and they can elect whether or not to get a paper check, and we'll handle that for you for a trivial cost. That saved me hours of headaches and let me focus on my business. That's just been the FINSYNC way. We don't have a ton of complex needs, but whatever I need, I can do quickly and get back to creating content.  What are the biggest benefits Media Beyond has experienced using FINSYNC? One of the things that was really neat was being introduced to the idea of financing and getting a chance to participate in the early days of initiatives that they're testing. FINSYNC is always trying out new things, whether it's in-app access to bridge loans or inviting members to participate in a loyalty program.  That chance to participate and see a company testing and trying new features and giving feedback that I know is considered is a real plus. It helps me think entrepreneurially to see what this innovative company is also doing. Also, being able to borrow against future invoices is great and painless.  The idea of adding employees with FINSYNC and having to onboard new people doesn't cause me any concern. FINSYNC is really easy to use, so I know that if I all of a sudden have to add a new employee or train up a new administrator, it's not going to be a weeks or months-long process. It's going to be an hours and days process.  If we added a slew of new employees, they would be able to enter and track their time, and we'd get everybody paid and taxed just as seamlessly as we do with our small team now. I know that there's room to grow and that it's easy.