Business ownership has long been part of life in tribal communities across the country. However, the systems that support Native entrepreneurs have not always been in place. For over 30 years, Indian Dispute Resolution Services (IDRS) has focused on promoting tribal sovereignty, community development, and self-sufficiency.
What began as a dispute resolution organization has grown into a vital source of entrepreneurship training. Their newest chapter features a promising partnership with FINSYNC and WaFd Bank, enabling Native American entrepreneurs to access the tools, knowledge, and financial services they need to build sustainable businesses.
This story centers on rebuilding trust, aligning economic development with local cultural values, and creating programs tailored to each community’s unique reality. It demonstrates a clear understanding of the challenges faced by tribal communities.
From Advocacy to Entrepreneurship
IDRS began by helping tribes navigate complex legal disputes, including negotiations over land and water rights with the federal government. As those needs changed, IDRS shifted its focus to economic development at the individual level.
Camille Koster, who leads IDRS’s entrepreneurship programs, has been a key voice in that evolution. “Helping people gain legal footing was important,” she explained. “But we also saw that real, lasting change comes when people have a path to support themselves and their families.”
That realization led IDRS to entrepreneurship. About 15 years ago, the organization began offering business training programs tailored for Native entrepreneurs and communities. Some tribes were starting to receive government funds and wanted to reinvest in their members. Others sought ways to create opportunities that aligned with traditional values and local resources.
Partnerships That Fill the Gaps
To support this vision, IDRS partnered with platforms such as Etsy and Airbnb, enabling participants to sell their goods and services online. Collaborating with GoDaddy enabled the team to offer free website development, making it easier for entrepreneurs to reach a wider audience.
But many of these new businesses lacked access to reliable banking or financial literacy support. That’s where the partnership with FINSYNC and WaFd Bank became essential.
“We saw a real need to help people not just start businesses, but manage them in a sustainable way,” Camille said. “That means knowing how to handle money, use banking tools, and track your business performance.”
The program combines practical financial education with digital tools from FINSYNC, including an AI-powered interface designed to help users manage cash flow, set financial goals, and prepare for growth. It also helps build confidence in banking systems, which have often been met with mistrust in Native communities.
“We can’t just hand someone a tool and expect it to work,” Camille said. “We need to walk with them through the process and show that it’s something that can actually help.”
Training That Fits Real Life
IDRS adopted the FINSYNC Bootcamp program to replace outdated materials with a more flexible, peer-driven approach. The boot camp model teaches practical skills, including identifying a target market, calculating break-even points, and managing costs. These tools help participants make informed decisions about starting, growing, or adjusting their businesses.
Traditional programs often required internet access or used examples that didn’t reflect rural life. One participant realized she was underpricing her handmade goods and quickly adjusted. Another restructured his mobile repair business to reduce travel and increase profits.
“These programs help people take control,” Camille said. “They realize they don’t need to rely on outside jobs or wait for permission to succeed.”
Trust Comes First
IDRS only launches a program after building a local partnership, whether with a tribal council member, community center, or another trusted contact. These relationships ensure the training is both practical and respectful.
“There’s a long history of programs coming in and not following through,” Camille said. “We have to earn that trust, and we do that by showing up consistently and listening.”
That respect also guides how IDRS shares participant stories. Some individuals want to share their progress publicly, while others prefer to maintain their privacy. Each story is told with the consent and cultural awareness of the individuals involved.
A Strong Start in Fallon
IDRS, FINSYNC, and WaFd launched their first joint program in Fallon, Nevada. Participants received business training, financial tools, and support from WaFd Bank. WaFd’s Fallon branch, led by longtime banker Georgia Harvey, played a central role in the launch. Harvey introduced the program in person and offered one-on-one banking consultations to participants. It helped begin rebuilding trust in financial institutions, a challenge that many Native communities have faced for generations. WaFd also provided giveaways during the in-person session and graduation gifts for those who completed both sessions.
Fallon was chosen as the starting point because the tribal community is located within the town itself rather than being separated by distance. The location made it easier to build relationships and test a collaborative model. Early results are promising, and the team is already planning the next round.
“We’re not trying to be everything to everyone,” Camille said. “We’re focused on the places where we can make the biggest difference.”
Building a Better Path Forward
Camille Koster is helping lead a partnership that goes beyond tools and training. Through her work with IDRS, alongside FINSYNC and WaFd Bank, she’s helping rebuild trust where it has been broken. This will open doors for Native entrepreneurs and support businesses that stay rooted in culture, values, and community priorities.
By combining education, tools, and deep community relationships, this work is helping to reshape what economic development looks like in Indian Country.